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Suite 03Suite 03 — Civilian Tools

Built for the public.
Every citizen, every interaction.

The community-facing surface of CommandCORE. Handouts, kiosk check-ins, two-way messaging, public events, and victim services, amongst others. One platform that meets citizens where they are.

See it in action Tour the tools
5 tools
In one civic suite
Kiosk
Walk-in & lobby ready
Bilingual
Built-in translation
Audit-logged
Every citizen touch
What’s in the suite

Five tools, one civic
surface.

Civilian Tools is where the agency meets the public — printed handouts, lobby kiosks, case messaging, events, and victim services. Every interaction lands on the same record of truth officers and supervisors already use.

Tool 01
InfoPrint

Agency-branded QR handouts and contact receipts generated on the fly for every citizen interaction.

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Tool 02
Checkpoint

Lobby-ready visitor kiosk with ID capture, registry screening, and live officer notifications.

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Tool 03
Mail Room

Package, mail, and subpoena intake with chain of custody — evidence and legal lanes included.

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Tool 04
Event Calendars

Internal scheduling for fingerprinting, VIN checks, and ride-alongs — with officer assignments, pre-registration, and check-in alerts.

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Tool 05
Victim Services

Intake assessments, risk evaluation, safety plans, and referrals — centralized for advocates and command.

See it in action
TOOL 01
InfoPrint

Every contact, a takeaway.

A side-by-side handout builder. Fill in officer and case details, pick referral agencies or quick-response templates, and watch a branded Public Contact Report render live — ready to print, email, or reissue.

InfoPrint · Public Contact Report
Create Handout
Create HandoutHistory
Officer Information
Case Information
Quick Response Templates
Case / Incident Number
2026-81726
Optional · Format: YYYY-#####
Referral Agencies
Select the agency(ies) to refer the citizen to
Referral Agencies (2 selected)Select all · Clear all
Search agencies…
Rivertown Police Department
Rivertown, MI  ·  (517) 555 - 0130
Clearwater County Constable PCT 4
Westbrook, MI  ·  (517) 555 - 2014
Clearwater County Sheriff's Office
Fairview, MI  ·  (517) 555 - 6240
Westbrook Police Department
Westbrook, MI  ·  (517) 555 - 4085
Summit Police Department
Summit, MI  ·  (517) 555 - 1322
Additional Information
Delivery Options
Create HandoutReset form
Preview
Summit Police Department
482 N. Grand Ave
Summit, MI · 48176
Phone: (517) 555 - 1322
Non-Emergency: (517) 555 - 1320
Web: https://summitpd.gov
Chief Avery Chen
Public Contact Report
Case/Incident Number: 2026-81726
Information
Outside Agency Referral
The call for service you are looking for did not occur within our jurisdiction. Please reach out to the following agency(ies):
Rivertown Police Department
Rivertown, MI
Phone: (517) 555 - 0130
Summit Police Department
Summit, MI
Phone: (517) 555 - 1322
If you have any questions, please do not hesitate to contact us.
Thank you for your inquiry
Outside-agency referrals
When a call isn’t in your jurisdiction, pick one or more neighboring agencies from a searchable list — names, cities, and phone numbers render straight onto the handout.
Quick Response Templates
A library of pre-written and customizable handouts — fingerprint services, records requests, victim referrals — for every common citizen interaction.
Form + live preview
Officer info, case number, and delivery options on the left; the handout updates in real time on the right.
Agency-branded letterhead
Logo, address, chief signature, and full contact block are centrally managed. One admin change propagates to every handout.
History & reprints
Every handout is archived and auditable — reprint or re-issue from the History tab without starting over.
Bilingual by default
Spanish, ASL video links, and large-print variants available without leaving the editor.
TOOL 02
Checkpoint

A lobby that runs itself.

A touchscreen kiosk for every lobby — ID scan, registry screening, badge printing, and a live notification to the officer being visited. Built for agencies that don’t want a dedicated front-desk clerk.

Checkpoint · Lobby kiosk
Online
Visitor check-in

Welcome to Lincoln PD

Please check in to continue. Your information is kept secure and only shared with the officer you’re meeting.

Scan driver’s license
Manual entry
ID capture in one tap
Driver’s license scan fills out every field — name, DOB, photo — so visitors and desk officers don’t retype anything.
Registry screening
Automatic check against sex-offender and warrant/protective-order lists. Exceptions go straight to the on-duty supervisor.
Badge printing
Self-service badge printing with photo, purpose of visit, and the officer being met — no front-desk bottleneck.
Officer notified instantly
The officer being visited gets a push notification with the visitor’s photo and check-in time and the ability to accept or decline the visit.
TOOL 03
Mail Room

Every envelope, on the record.

The digital front desk for every package, certified letter, subpoena, and evidence submission that hits your agency. Log it on arrival, route it to the right recipient, and carry a full chain of custody from door to officer to locker.

Mail Room
Manage packages, mail, and chain of custody
Log New Mail
Pending Pickup
2
Received Today
0
Evidence Items
0
My Incoming0My Outgoing0Pending Pickup2All Mail7Evidence0Legal0
Search by tracking #, sender, or recipient…
Filters
Tracking #
Type
From / To
Status
Priority
Received
Actions
MAIL-2026-0001
1Z999AA10123456784
UPS Package
Legal Document Services
Michael Rodriguez
Awaiting Pickup
Normal
Jan 31, 2026 · 05:39
View
MAIL-2026-0005
Certified Mail
District Court Clerk
PulseSafety Admin
Awaiting Pickup
Urgent
Feb 1, 2026 · 05:39
View
Intake for everything
Log every package, letter, certified envelope, and courier drop at the door — with sender, recipient, tracking number, and priority captured on arrival.
Chain of custody
Every hand-off — front desk to officer, officer to evidence — is timestamped and signed. The audit trail travels with the item.
Evidence & Legal lanes
Dedicated queues for evidence items and legal service, with the extra fields CJIS and the DA expect — not bolted onto a generic inbox.
Pickup notifications
Recipients get notified the moment their mail hits the room. 'Awaiting pickup' stops being a stack on someone's desk.
Tracking-number lookup
Search by carrier tracking number, sender, or recipient — find any item in seconds, including things logged before your time.
Audit-ready reports
Export by date range, recipient, or status. Show auditors exactly when the subpoena arrived and who signed for it.
TOOL 04
Event Calendars

Appointments, staffed and scheduled.

An internal scheduling surface for every appointment your agency offers the public — fingerprinting, VIN checks, officer ride-alongs, records pickups. Book the slot, assign primary and backup officers, text a pre-registration link, and ping the officer when the visitor checks in.

Event Calendars
Fingerprinting, VIN checks, ride-alongs, and more
Assign Staff Add Appointment
FingerprintsVIN ChecksRide-Alongs
Manage Calendars
TodayThursday, April 23, 2026
DayWeekMonth
Thursday, April 23
+ Add Appointment
Open Booked Full
10:00 – 10:15
open0/2 booked+ Book Slot
10:15 – 10:30
booked1/2 booked+ Book Slot
10:30 – 10:45
open0/2 booked+ Book Slot
10:45 – 11:00
full2/2 bookedFull
11:00 – 11:15
open0/2 booked+ Book Slot
Staff Assignments
2 assigned
Primary+ Assign
Marcus Okafor #412
Training Officer
Pending
Backup+ Assign
Elena Vasquez #256
Sergeant
Pending
Supervisor+ Assign
No supervisor assigned
Invited Viewer+ Assign
No invited viewer assigned
Multiple calendars
One tab per appointment type — fingerprinting, VIN checks, ride-alongs, records pickups. Each with its own hours, slot length, and capacity rules.
Primary, backup, supervisor
Assign officers to every slot or each day with clear roles. Pending assignments chase an ack; no one shows up expecting someone else to be there.
Pre-registration links
Text or email the citizen a link to self-register. Name, DOB, reason, and any required documents captured before they arrive.
Check-in alerts
When the visitor checks in at the kiosk, the assigned officer gets a push notification — no front-desk phone tag.
Recurring availability
Set standing weekly or monthly hours per calendar. Exceptions, holidays, and blackouts handled inline.
Audit-ready history
Every appointment, reassignment, and no-show is logged with who, when, and why — exportable for council or accreditation review.
TOOL 05
Victim Services

Advocacy work, tracked with care.

A caseload tool built for victim advocates. Intakes, safety plans, referrals, court dates, and follow-ups. On the same platform as the officers, with the right privacy walls between them.

Victim Services · Caseload
Week of Apr 20
128
Active
14
High-risk
23
Referrals
76
Closed 30d
Alerts · today
Safety plan review due
Case #VS-1142 · Alicia M.
Missed callback
Case #VS-1107 · Jordan R.
Court escort tomorrow
Case #VS-1081 · Devin S.
New intake Safety plan Add referral
Structured intake
A trauma-informed intake flow with risk-assessment scoring — every field captured consistently, every time.
Risk-based triage
High-risk cases surface to the top of the queue with suggested next actions drawn from your agency’s protocol.
Referral directory
Built-in directory of shelters, legal aid, and mental-health resources — with status updates when a client is accepted.
Privacy-first
Strict access controls, confidential case notes, and separate audit trails for advocates vs. command staff.
Ready when you are

See Civilian Tools
running for your agency.

30-minute walkthrough with the handout builder, a live kiosk, case messaging, and the victim-services caseload — on your agency branding. Bring your PIO and your victim advocate; they’ll tell you if it’s worth the switch.

Request a walkthrough Tour the platform